{"id":19,"date":"2015-09-17T14:44:32","date_gmt":"2015-09-17T13:44:32","guid":{"rendered":"http:\/\/novy.dateco.cz\/?page_id=19"},"modified":"2015-09-17T14:44:32","modified_gmt":"2015-09-17T13:44:32","slug":"co-nabizime","status":"publish","type":"page","link":"https:\/\/www.dateco.cz\/?page_id=19","title":{"rendered":"Co nab\u00edz\u00edme"},"content":{"rendered":"<p>Servisn\u00ed program na\u0161\u00ed firmy odpov\u00edd\u00e1 pot\u0159eb\u00e1m dne\u0161n\u00edch z\u00e1kazn\u00edk\u016f, kte\u0159\u00ed se maxim\u00e1ln\u011b soust\u0159ed\u00ed<br \/>\nna svoji hlavn\u00ed oblast \u010dinnosti.<br \/>\nK jej\u00edmu v\u00fdkonu obvykle pot\u0159ebuj\u00ed bezchybn\u011b vybudovan\u00fd, provozn\u011b spolehliv\u011b zabezpe\u010den\u00fd a pr\u016fb\u011b\u017en\u011b rozv\u00edjen\u00fd IS. Pro profesion\u00e1ln\u00ed napln\u011bn\u00ed jejich pot\u0159eb v t\u00e9to oblasti m\u00e1me vybudov\u00e1n rozs\u00e1hl\u00fd program na\u0161ich slu\u017eeb, kter\u00fd jim nab\u00edz\u00edme.<\/p>\n<p>Nab\u00edz\u00edme jak slu\u017eby standardn\u00ed &#8211; spojen\u00e9 s \u00fadr\u017ebou a opravami za\u0159\u00edzen\u00ed, tak i slu\u017eby speci\u00e1ln\u00edho charakteru. Tyto slu\u017eby lze libovoln\u011b kombinovat a vytv\u00e1\u0159et tak optim\u00e1ln\u00ed strukturu odpov\u00eddaj\u00edc\u00ed aktu\u00e1ln\u00edm pot\u0159eb\u00e1m klienta. Klient tak m\u016f\u017ee \u010derpat v\u00fdhody jednotn\u00e9ho kan\u00e1lu spojen\u00e9:<\/p>\n<ul>\n<li>se snadnou dostupnost\u00ed (odkudkoliv, kdykoliv a jak\u00fdmkoliv prost\u0159edkem),<\/li>\n<li>s jedn\u00edm vstupn\u00edm bodem nez\u00e1visl\u00e9m na technologii (tel\/fax, mail, Web)<\/li>\n<li>s \u0161irokou mo\u017enost\u00ed &#8222;samoobslu\u017en\u00fdch kan\u00e1l\u016f&#8220;<\/li>\n<\/ul>\n<p>pro:<\/p>\n<ul>\n<li>zaji\u0161t\u011bn\u00ed maxim\u00e1ln\u00ed bezporuchovosti desktopov\u00fdch i serverov\u00fdch syst\u00e9m\u016f v\u010detn\u011b periferi\u00ed,<\/li>\n<li>optimalizaci produktivity koncov\u00e9ho u\u017eivatele a<\/li>\n<li>transparentn\u00ed kvantifikaci n\u00e1klad\u016f a jejich sni\u017eov\u00e1n\u00ed na optim\u00e1ln\u00ed \u00farove\u0148.<\/li>\n<\/ul>\n<p>Ve\u0161ker\u00e9 slu\u017eby jsou poskytov\u00e1ny na cel\u00e9m \u00fazem\u00ed republiky, \u010d\u00edm\u017e je zabezpe\u010dena velmi rychl\u00e1 dostupnost kter\u00e9hokoliv m\u00edsta v republice.<\/p>\n<p><strong>Standardn\u00ed slu\u017eby<\/p>\n<p><\/strong>Mezi standardn\u00ed (klasick\u00e9 a nej\u010dast\u011bji vyu\u017e\u00edvan\u00e9) slu\u017eby pat\u0159\u00ed zejm\u00e9na:<\/p>\n<ul>\n<li>servisn\u00ed z\u00e1sahy,<\/li>\n<li>upgrade za\u0159\u00edzen\u00ed,<\/li>\n<li>preventivn\u00ed \u00fadr\u017eba.<\/li>\n<\/ul>\n<p><strong>Speci\u00e1ln\u00ed slu\u017eby<\/strong><\/p>\n<p>Rozsah speci\u00e1ln\u00edch slu\u017eeb, kter\u00e9 nab\u00edz\u00edme, je velmi \u0161irok\u00fd a pokr\u00fdv\u00e1 prakticky v\u0161echny \u010dinnosti souvisej\u00edc\u00ed s komplexn\u00ed p\u00e9\u010d\u00ed o za\u0159\u00edzen\u00ed IT. Mezi z\u00e1kladn\u00ed okruhy t\u011bchto aktivit pat\u0159\u00ed zejm\u00e9na:<\/p>\n<ul>\n<li>hl\u00e1\u0161en\u00ed z\u00e1vady v re\u017eimu 24x7x365,<\/li>\n<li>instalace a konfigurace s\u00ed\u0165ov\u00fdch za\u0159\u00edzen\u00ed,<\/li>\n<li>zrychlen\u00e9 servisn\u00ed z\u00e1sahy do 8 i do 4 hodin,<\/li>\n<li>projekce, realizace a \u00fadr\u017eba po\u010d\u00edta\u010dov\u00fdch s\u00edt\u00ed,<\/li>\n<li>administrace po\u010d\u00edta\u010dov\u00fdch s\u00edt\u00ed,<\/li>\n<li>help-linka,<\/li>\n<li>poradenstv\u00ed v oblasti v\u00fdpo\u010detn\u00ed techniky a opera\u010dn\u00edch syst\u00e9m\u016f,<\/li>\n<li>\u0161kolen\u00ed pro techniky a spr\u00e1vce s\u00edt\u00ed,<\/li>\n<li>m\u011b\u0159en\u00ed propustnosti s\u00edt\u00ed,<\/li>\n<li>instalace a servis kryptovac\u00edch a \u0161ifrovac\u00edch za\u0159\u00edzen\u00ed,<\/li>\n<li>profesion\u00e1ln\u00ed \u010di\u0161t\u011bn\u00ed kancel\u00e1\u0159sk\u00e9 a v\u00fdpo\u010detn\u00ed techniky,<\/li>\n<li>ekologick\u00e1 likvidace vy\u0159azen\u00e9ho HW,<\/li>\n<li>a dal\u0161\u00ed.<\/li>\n<\/ul>\n<p>Pro zabezpe\u010den\u00ed servisn\u00edch slu\u017eeb je ze strany na\u0161\u00ed firmy vytvo\u0159en standardn\u00ed syst\u00e9m pro rychl\u00fd a \u00fa\u010dinn\u00fd z\u00e1krok v term\u00ednech stanoven\u00fdch p\u0159\u00edslu\u0161n\u00fdmi servisn\u00edmi smlouvami. Servisn\u00ed \u010dinnost je d\u011blena zejm\u00e9na podle typu za\u0159\u00edzen\u00ed (server, desktop, notebook, periferie atd.) a podle po\u017eadovan\u00e9 doby opravy (do 5 dn\u016f, 2 dn\u016f, 1 dne, 8 a 4 hodin apod.). Obecn\u011b lze tedy \u0159\u00edci, \u017ee z\u00e1kazn\u00edk m\u00e1 mo\u017enost zvolit si typ servisn\u00ed slu\u017eby p\u0159esn\u011b podle jeho po\u017eadavk\u016f a pot\u0159eb.<\/p>\n<p>Za\u0159azen\u00ed do p\u0159\u00edslu\u0161n\u00e9 skupiny je d\u00e1no servisn\u00ed smlouvou. Podle p\u0159\u00e1n\u00ed z\u00e1kazn\u00edka je mo\u017en\u00e9 za\u0159adit jednotliv\u00e1 za\u0159\u00edzen\u00ed podle d\u016fle\u017eitosti do r\u016fzn\u00fdch servisn\u00edch skupin.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Servisn\u00ed program na\u0161\u00ed firmy odpov\u00edd\u00e1 pot\u0159eb\u00e1m dne\u0161n\u00edch z\u00e1kazn\u00edk\u016f, kte\u0159\u00ed se maxim\u00e1ln\u011b soust\u0159ed\u00ed na svoji hlavn\u00ed oblast \u010dinnosti. K jej\u00edmu v\u00fdkonu obvykle pot\u0159ebuj\u00ed bezchybn\u011b vybudovan\u00fd, provozn\u011b spolehliv\u011b zabezpe\u010den\u00fd a pr\u016fb\u011b\u017en\u011b rozv\u00edjen\u00fd &hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-19","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.dateco.cz\/index.php?rest_route=\/wp\/v2\/pages\/19","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.dateco.cz\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.dateco.cz\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.dateco.cz\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.dateco.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=19"}],"version-history":[{"count":0,"href":"https:\/\/www.dateco.cz\/index.php?rest_route=\/wp\/v2\/pages\/19\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.dateco.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=19"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}